Leadership Management-Business Psychology Writing-Communication

The Skilled Facilitator

Successfully resolving conflict is one of the most important tasks in management and leadership. Schwarz, a Harvard-educated organizational psychologist, teaches us how to do just this in this well-received book. Its success can be demonstrated by the fact that it now resides in its third edition. (This review only applies to the second edition.) Schwarz tells us how to be not just a facilitator but a skilled facilitator of discussion within organization. He consults with…

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Management-Business Software-Technology

The DevOps Paradox

For those in the software industry, DevOps is a word we have encountered in the past few years without knowing precisely what it means. It’s generally a movement to break down silos in between Development teams and Operations teams within organizations – all with an eye to enhance the business. In this work, Viktor Farcic interviews a bunch of people with the primary question, “What is DevOps?” They all center around this same definition. To…

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Management-Business Writing-Communication

Contagious: Why Things Catch On

How does marketing work in an era where things go viral on the Internet and social media dominates our national discourse? Jonah Berger, a professor at the Wharton School of Business, has an understanding of how it can work and a philosophy of how you can use it to promote your work. Using terms like “social currency” and established concepts like social status, he describes how online marketing can work in a way that is…

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Management-Business Writing-Communication

The Art of Focused Conversation

Have you ever not had the right words to approach a situation at work? This work, from the Canadian Institute of Cultural Affairs, explains open-ended ways to approach conversations at work. It does so in a way such that the inquirer acknowledges her/his ignorance with a situation. This essentially post-industrial and postmodern approach allows teams of knowledge workers to appreciate everyone’s wisdom as they come to a consensus. This book is divided into two parts:…

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Management-Business

Gemba Kaizen: A Commonsense Approach to a Continuous Improvement Strategy

This book’s interesting title spawns from the Japanese language, which serves as the nomenclature for the essential concepts conveyed in this text. This book communicates the concept of management which grew out of Japan, was popularized in the 1980s, and served as the philosophy for companies like Toyota. Management texts like this and Deming’s famous fourteen points taught and continue to teach the international business community about running better businesses. The philosophy of this work…

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Management-Business Software-Technology

Agile Retrospectives: Making Good Teams Great

Techniques called “agile” comprise a more iterative approach to developing software. In many ways, it treats software as an open text instead of a fixed product. Agile development is used in most leading software shops around the world. This book treats a specific element of agile development – the retrospective. After each iteration or release, the team is gathered to discuss the last period of time and to seek improvement for the next time. This…

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Fiction-Stories Leadership Management-Business

The Five Dysfunctions of a Team

This work straddles the fence between a short novel and a book on business. It covers a helpful topic of five common dysfunctions of a team. Through reading it, I helped identify pits that teams I have participated in have fallen prey to. The story itself is relatively easygoing, if a bit short and superficial. A new CEO faces the scenario where her new form has more cash and more talented leaders, but is underperforming.…

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Fiction-Stories Management-Business

The Goal: A Process of Ongoing Improvement

This book helped define the genre of management books told as narrative fiction. It teaches management principles while allowing the reader to see what real management looks like in practice. This particular work even introduces a love story to the mix. This story tells the common tale of a generic manufacturing plant and a marriage in crisis. It’s in the ilk of a coming-of-age tale in which the main character Alex learns how to take…

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Fiction-Stories Management-Business Software-Technology

Review: The Phoenix Project

I’m reading this book to be prepared for a software launch that might happen in the next few months. I read a book like this to ensure that I am on top of my IT game when it comes to responding to life forces. Stories like this tell how powerful information technology can be at transforming organizations when coupled with a simple desire to learn from each other. Too often, those in IT keeps their…

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Management-Business Software-Technology

Review: The DevOps Handbook

DevOps is a movement about the management of computer programmers. It basically says that Development (coding) and Operations (deployment and maintenance) should communicate more and better. Such workability allows for better error detection, swifter deployment of code, etc. Interestingly, I’ve worked mainly in research environments where I’ve been in charge of both Development and Operations at the same time. I worked in a corporation with separate Dev and Ops for a few years – and…

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