Designing Matrix Organizations That Actually Work: How IBM, Procter & Gamble, and Others Design for Success
I work in software at a research lab in an academic medical center. We produce new software to address large problems, locally and globally. Although our organization’s formal structure is hierarchical, our informal structure very much resembles a matrix – not uncommon in research labs. In business, a matrix organization occurs when people report to more than one manager. In my work, most teams I’m near are cross-functional. I recently moved from a developer role…
