Active Listening by Carl Rogers
This short book, originally penned in 1957, addresses an important topic that’s become an expected leadership competency today. Active listening is a core expectation for managers in almost every field. Although it sounds easy to do, the practice actually requires a great deal of discipline and mental acuity. Fortunately, by encouraging the self-worth of the speaker, it unleashes a world of creative energy that can multiply any team’s accomplishments. As the authors contend, it simply…