It’s January 1, and one of my New Year’s resolutions is to learn to say “no” more often and more effectively. To accomplish this, I’m reading several books on delegation. This book, short and inexpensive, seemed like a good place to start. Brian Tracy offers a broad overview of how to delegate and supervise work accomplished by a team. He communicates his message in a clear, accessible, and succinct manner. The book offers a good…
American business success tends to feed off a narrative of continual rise and winning. However, lives and careers are full of setbacks, and most do not know how to handle these towards a positive effect. Failing well is not an idea with wide acceptance. Many leaders fear permissiveness of failure will lead to a downward cycle in performance. Amy Edomondson, a business professor who studies organizational failures, believes that this pervasive culture needs to change.…
The term “work-life balance” has come into everyday business parlance in the last forty years. Though common, its precise meaning and nature are not well understood. In addition, its uptake has varied both among individual companies and among geographic regions. Recruiters, managers, and executives try to use a sense of work-life balance for competitive advantage, but almost always, such claims have limited data to back them up. What can we know about work-life balance so…
Learning from colleagues’ and direct reports’ assessments is a deceptively difficult task. Unlike with medical professionals where listening to patients is rigorously taught, most business education comparatively neglects this topic. Yet the simple act of listening can have a dramatic impact on one’s workplace effectiveness – and one’s career trajectory. This brief book seeks to teach those skills. As the conclusion admits, though, the proof is in the day-to-day practice of how a job is…
This book is known as a classics on strategic planning and the role of strategy in business. It speaks from the point of view of leadership over Procter & Gamble’s (P&G) numerous businesses. The company identified its organization to be weak in understanding strategy, and it sought to inculcate strategic thinking into its leadership. Although this book references a few other corporations, it consists largely of case studies around how P&G succeeded using strategy. The…
When approached with an issue, most of us instinctively respond with doling out advice. We assume that people want to use our expertise. However, many of the best leaders have a different response: curiosity about the other person. They ask questions to empower the people around them to make better decisions. After all, the question-askers are the ones closest to the issues, not the one being questioned. In this book, Michael Bungay Stanier seeks to…
Since computers and digital technology have become so ubiquitous in contemporary life, creating good software and technology products has become an important business function. Many (exceeding 50%) technology products fail, despite significant design, engineering, and financial efforts. How can we make this process more efficient and profitable? That’s the job of a relatively new job title: the product manager. In this book, Marty Cagan discusses how to fulfill this role in an organization so that…
This classic study from 1959 describes, better than everyone else why modern men work beyond economic subsistence. Because it focuses only on men, it’s limited in a gender-diverse workplace, but because it studies two diverse occupations – accountants and engineers – it remains fairly generalizable. It concludes that the main reason people dislike their workplace is mismanaged environmental factors. But it also concludes that managing environmental factors properly does not positively motivate people to work.…
This foundational 1943 paper about human motivation and work deserves to be read in its original form, accessible here. Many textbooks provide a good summary of AH Maslow’s theory of human motivation around needs, but Maslow’s original work describes a more complex picture. For example, he does not describe a linear progression as lower needs become met. Instead, he paints a picture where multiple motivations often play off each other, where higher motives mingle with…
In recent years, a new genre of book has emerged from those with autism. These books explain to the general public how to deal with autistic folk, specifically themselves, better. After decades of mistreatment, this group seeks to raise their voice for better social conditions. I’m not exactly sure how to classify these books because they’re half-memoir, half-psychology. They aren’t exactly rigorous science, but they are very reality-based. To this list, Casey “Remrov” Vormer adds…