Crisis Management: Planning for the Inevitable
This book, almost 35 years old, still distills how to manage a crisis better than any other book known to me. It covers basics like damage control and crisis communication. More importantly, by providing plentiful examples from American government and business, it covers how to identify, isolate, and then manage crisis-level events that threaten one’s professional or personal life. In a prior life, Fink served as an advisor to a United States governor. That wide-open,…