Managing IT Projects: How to Pragmatically Deliver Projects for External Customers
Business projects involving information technology require their own set of required skills. The product is electronic, not physical, but the implementation is very abstract and technical. Planning and monitoring the work itself pose their own set of risks. Further, because everyone uses software, many think that designing software does not require special expertise, so projects become improperly designed from the start. Project management education does not routinely cover this niche of practical problems, but in…