The Future of Feeling: Building Empathy in a Tech-Obsessed World
Technology – especially social media – has made our communication more accessible over the last ten years. But has it enhanced the quality of our conversation? In this book, Phillips contends that empathy has lost out in the transition to digital technology. She cites events like the 2016 US election as proof of how we are unable to have a civilized conversation in the digital world. Thus far (in the first couple chapters in the…