Thinking in Systems: A Primer
Systems thinking is en vogue these days as we increasingly realize how complex the world really is. Too many manage enterprises based on small rules and adages, but neglect to see how the bigger picture works. Then they are surprised when their interventions end up with a different effect. That’s because the rest of the world works systemically through feedback loops. The small game is not the only relevant factor. Before she died, Dartmouth professor…