crucial conversations

Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments & Bad Behavior

By Scott J. Pearson | September 15, 2024September 15, 2024 by Scott J. Pearson

Handling difficult conversations comprises a key element for navigating life successfully, yet most of us have little training about how to accomplish this. We end up listening to mentors or pastors to refine our skillset. Is there any science or education that could lend insight to how to, at the very least, survive these conversations? This set of authors, who penned the famously successful book Crucial Conversations, submit this guide to aid individuals’ journeys. They…

By Scott J. Pearson | October 11, 2019April 1, 2020 by Scott J. Pearson

Do conversations ever catch you off-guard? Do you ever feel unprepared for conversations that pop up spontaneously yet seem to matter a lot and to affect dramatically the course of our lives? These situations often occur in families and in businesses, and this book attempts to prepare us better for handling those weighty situations. This book came recommended to me as a part of a book club at my workplace. I can see why. It…