conversations – Scott J. Pearson’s Book Review

Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments & Bad Behavior

By Scott J. Pearson | September 15, 2024September 15, 2024 by Scott J. Pearson

Handling difficult conversations comprises a key element for navigating life successfully, yet most of us have little training about how to accomplish this. We end up listening to mentors or pastors to refine our skillset. Is there any science or education that could lend insight to how to, at the very least, survive these conversations? This set of authors, who penned the famously successful book Crucial Conversations, submit this guide to aid individuals’ journeys. They…

The Art of Focused Conversation

By Scott J. Pearson | September 16, 2019April 1, 2020 by Scott J. Pearson

Have you ever not had the right words to approach a situation at work? This work, from the Canadian Institute of Cultural Affairs, explains open-ended ways to approach conversations at work. It does so in a way such that the inquirer acknowledges her/his ignorance with a situation. This essentially post-industrial and postmodern approach allows teams of knowledge workers to appreciate everyone’s wisdom as they come to a consensus. This book is divided into two parts:…