The Art of Focused Conversation
Have you ever not had the right words to approach a situation at work? This work, from the Canadian Institute of Cultural Affairs, explains open-ended ways to approach conversations at work. It does so in a way such that the inquirer acknowledges her/his ignorance with a situation. This essentially post-industrial and postmodern approach allows teams of knowledge workers to appreciate everyone’s wisdom as they come to a consensus. This book is divided into two parts:…